Refund and Exchange Policy

All Sales Final
   All sales—both custom and non-custom—are final unless there is a mistake on our part. If we’ve made an error with your order, such as incorrect customization or a mistake in the product, we will happily remake or refund the item based on your preference. Just contact us within 15 days of receiving your item, providing photo proof of the issue, and we’ll handle the rest. There’s no need to return the item.

Damaged in Transit
   For items damaged during shipping, we recommend filing a claim with USPS. While we’re not responsible for damage caused by shipping carriers, we are happy to assist you through the claims process.

If you have any questions or need assistance with an order, please reach out. We’re here to help!